Overview

Locating and viewing tickets is essential for any user level of nodaFi. In this article, we’ll go over how to find any ticket you need. 

• Locate Tickets
  • Table View
  • Calendar View
• Search
• Filter

 

Locate Tickets

Click Tickets in the left menu. 

The Tickets page will open with a table of tickets. Click on a ticket to open it. You can use the search and filter options to narrow the results. 

You can adjust how you view the information on the Tickets page. Data displays as a table by default, but you can adjust the view to a calendar. We’ll go over both options below.

 

Table View

The table view shows ticket information in a simple grid format. You can sort the table by columns and use the search and filter options. 

Click the grid icon at the top of the page to use the table view. 

Calendar View

The calendar view allows you to see tickets that have been scheduled. Click the calendar icon at the top of the page to use the calendar view. You can filter what tickets display.

You can view tickets scheduled for the Month, Week, or Day. 

Note: To learn how to schedule tickets, see the article Schedule a Ticket. 

You can also view a task list of scheduled tickets with the date, time, and event information by clicking Agenda in the top left. 

 

Search

Note: You can only search when using the table view of tickets. 

In the top right of the Ticket page, click the magnifying glass icon to open the search bar. 

The search bar will open. Start typing in the field, matching results will show below. 

 

Filter

At the top of the Ticket page, there are multiple options for quick-filtering tickets. Click any of the buttons to view the resulting tickets. 

To add or manage multiple filters, click Filters in the top right. 

A new window will open with all filter options. If you added custom fields to your tickets, you can add filters for that field.  

Use the dropdowns to select the desired criteria. You can add multiple filters. 

To remove an individual filter, click the X to the right. To remove all filters, click Clear filters in the top left. 

Click Apply to see all matching tickets.